1. Information We Collect

We collect information you provide directly to us when using Pic4Pay:

• Account Information: Name, email address, password, and user type (customer or photographer)
• Profile Information: Bio, profile photo, portfolio images, service areas
• Transaction Data: Payment information, request details, bid amounts, transaction history
• Communications: Messages exchanged between users, support inquiries
• Usage Data: Device information, IP address, browser type, pages visited, timestamps
• Location Data: GPS coordinates for photo requests and photographer service areas

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send related notifications
• Match customers with photographers based on location and requirements
• Facilitate communication between users
• Send account updates, security alerts, and service announcements
• Detect and prevent fraud, abuse, and security incidents
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing

We share your information only in the following circumstances:

• With Other Users: Profile information and request details are visible to facilitate transactions
• Service Providers: Payment processors, email services, and hosting providers who assist in operating the platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal, regulatory, or legitimate business purposes, including fraud prevention and record-keeping.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account settings
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing emails (service emails may still be sent)
• Data Portability: Request a copy of your data in a structured format

To exercise these rights, contact us at privacy@pic4pay.com.

7. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect functionality.

8. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Pic4Pay is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10. International Users

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: privacy@pic4pay.com
Address: Pic4Pay, Inc., 123 Market Street, San Francisco, CA 94103